Assessment in Action

Illinois Institute of Technology: Project Description

Page 1


Primary Outcome Examined (select one or more)

(No) Student Learning: Assignment

(No) Student Learning: Course

(No) Student Learning: Major

(No) Student Learning: Degree

(No) Student Engagement

Student Success

(No) Academic Intimacy/Rapport

(No) Enrollment


(No) Completion

(No) Graduation

(No) Articulation

(No) Graduates' Career Success

(No) Testing (e.g., GRE, MCAT, LSAT, CAAP, CLA, MAPP)

(No) Other (please describe)

Primary Library Factor Examined (select one or more)

(No) Instruction

(No) Instruction: Games

(No) Instruction: One Shot

(No) Instruction: Course Embedded

(No) Instruction: Self-Paced Tutorials

(No) Reference

Educational Role (other than reference or instruction)

(No) Space, Physical

(No) Discovery (library resources integrated in institutional web and other information portals)

(No) Discovery (library resource guides)

(No) Discovery (from preferred user starting points)

(No) Collections (quality, depth, diversity, format or currency)

(No) Personnel (number and quality)

(No) Other (please describe)

Student Population (select one or more)


(No) Graduate

(No) Incoming

(No) Graduating

(No) Pre-College/Developmental/Basic Skills

(No) Other (please describe)

Discipline (select one or more)

(No) Arts


Social Sciences

Natural Sciences (i.e., space, earth, life, chemistry or physics)

Formal Sciences (i.e., computer science, logic, mathematics, statistics or systems science)

(No) Professions/Applied Sciences

(No) English Composition

General Education

(No) Information Literacy Credit Course

(No) Other (please describe)

AiA Team Members (select one or more)

Assessment Office

Institutional Research

(No) Teaching Faculty

(No) Writing Center

(No) Information/Academic Technology

(No) Student Affairs

(No) Campus Administrator

Library Administrator

Other Librarian

(No) Other (please describe)

Page 2


Methods and Tools (select one or more)


(No) Interviews

(No) Focus Group(s)

(No) Observation

(No) Pre/Post Test

(No) Rubric

(No) Other (please describe)

Direct Data Type (select one or more)

(No) Student Portfolio

(No) Research Paper/Project

(No) Class Assignment (other than research paper/project)

Other (please describe)


Indirect Data Type (select one or more)

Test Scores


(No) Degree Completion Rate

(No) Retention Rate

(No) Other (please describe)

Page 3

Executive Summary (150 words open)

  • How does the project align with your institution’s priorities and needs?
  • Why did you choose the outcome and library factor as areas to examine?
  • Why was the team composition appropriate?

  1. The Illinois Institute of Technology's Paul V. Galvin Library partnered with the Chair of the Retention Task Force, the Director of Housing, and the University’s Director of Assessment to examine whether intensity of library usage affects student success and persistence. The study gathered data generated internally and externally in order to anticipate student expectations, expand services, and develop collections and access. The study identified library users both physically and online by scanning the campus ID card of users entering the building, as well as those who received instruction, visited the Research Help Office or checked out resources such as laptops or study rooms. We also used server data to view usage of online resources.

  • What are the significant contributions of your project?
  • What was learned about assessing the library’s impact on student learning and success?
  • What was learned about creating or contributing to a culture of assessment on campus?
  • What, if any, are the significant findings of your project?

  1. This study will allow the library to better predict the needs of library users and inform decision-making in all areas of operations. The ongoing analysis of the data the libraries continuously collect will allow us to better illustrate our value to our institution.

  • What will you change as a result of what you learned (– e.g., institutional activities, library functions or practices, personal/professional practice, other)?
  • How does this project contribute to current, past, or future assessment activities on your campus?

  1. The findings of this study will be used in concert with our LibQual survey findings, and brought to the monthly meeting of our Student Library Advocates, an advisory board upon whom we rely for user perspectives. Giving this representative body of students the opportunities to be informed and engage with senior library administration has continually led us to new questions and avenues of mutual benefit for our student users and the library. If certain areas demonstrate correlation with student success, we will embed this evidence into our fall semester campus outreach efforts with students, faculty, and IIT administration. If certain areas do not show correlation, we will reexamine and likely revise the appropriate services and resources.

Please list any articles published, presentations given, URL of project website, and team leader contact details.

  1. Massengale, L.; Bluemie, S; Glass, A; and Jagman, H. Success! Assessment in Action and its Impact on Four Academic Libraries.[Presentation] October 24, 2015. Illinois Library Association.

    Massengale, L; Savage, D; Piotrowski, P; College and & Research Libraries, March 2016.